FAQ
Welcome to the FAQ page. If you have any questions I haven't answered, feel free to contact me!
General Information
What products do you offer?
In my online shop, you'll find my original artwork (mainly traditional graphite drawings), my merchandise (prints and stickers), as well as unique, handcrafted books (grimoires, sketchbooks, notebooks, travel journals, etc.)!
Where are your sales outlets?
For the moment, I only sell through my online shop and in person at markets! Follow me on Instagram (@naturemutante) or subscribe to my newsletter to stay up to date on my new online drops and upcoming events!
Is it possible to place a custom order?
Absolutely!
You can commission a custom artwork (e.g., tattoo design, album cover, framed drawing, painting, small mural) or a handcrafted book!
To order a custom artwork: contact me by email or private message on Instagram or Facebook.
To order a custom book: fill out the "Custom Book Order" form.
https://forms.gle/Yh1jmY7dLZEEo5be6
What's the best way to contact you?
The best way to contact me is by email at naturemutante@gmail.com , but you can also contact me by private message on Facebook (Nature Mutante) or Instagram (@naturemutante).
Shipping and Refunds
Do you offer international shipping?
Currently, I offer shipping throughout Canada. However, if you are outside the country and would like to place an order, please contact me by email so we can discuss it.
How long will it take to receive my order?
Online orders are processed within 3 to 7 business days. Delivery time then depends on the carrier. I offer standard shipping with tracking.
For custom orders, the production time is approximately 8 weeks or less.
Do you offer free pickup?
Yes, pickup is available at my home in Longueuil. You can select the "pick up at the studio" option when placing an online order. I will then send you a message so we can arrange a date and time.
What is your refund policy?
All sales are final. However, if I unfortunately sent you the wrong order or if there was an error on my part, please contact me as soon as possible so I can rectify the situation!
For custom orders, no returns or refunds will be accepted.
Creative process, materials, and more.
Why did you choose the name Nature Mutante?
Because the theme that naturally, obviously, and repeatedly presents itself to me is that of transformation and its relationship to time. I navigate this concept, drawing inspiration primarily from the impermanence of nature and its diverse, countless metamorphoses.
Traditional or digital art?
I love traditional drawing! But I do occasionally experiment with digital drawing, mainly when I'm presenting sketches to my clients; it allows me to modify the design more easily.
What art forms do you prefer and/or practice?
In my early days, before starting my business, I mainly painted on canvas and did small murals on commission; I loved painting. But over time, I rediscovered a very strong love for graphite drawing! I feel I can express myself more easily with this medium. Moreover, with graphite, I've naturally developed my own unique style, something I couldn't quite achieve with painting at that time.
Of course, I now have a great passion for making leather books. I have no formal training in leatherwork, but I love exploring leather in my own way, through trial and error!
Another of my great passions, which unfortunately gets a bit neglected, is making costumes and accessories. It's something I do purely for myself, for fun, whenever I have the chance and when I participate in costume events!
Do you offer drawing classes or workshops?
I've never given drawing classes or workshops before, but it's something I'm thinking about more. I'm open to giving private or semi-private drawing lessons, depending on your needs!
What materials do you use to make your handmade books?
Most of the books I design are made with animal leather (which I buy from a Canadian company) and 160 gsm Fabriano mixed-media paper. I often dye the paper with coffee or onion skins.